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Terms and Conditions

Last updated: March 2021

By viewing and using the Wineway Solutions, website you are considered to agree to these terms and conditions without qualification. If you do not agree to be bound by these terms and conditions, you must stop accessing and using our website. We reserve the right to change these terms and conditions at any time by notifying users of the existence of the amended terms and conditions through our website. By continuing to access our website, you agree to be bound by the amended terms and conditions.

  • Our Business Model
  • Wineway Solutions is a platform where we advertise alcohol and wine (“Products”) sourced directly from Suppliers to provide you with great pricing. We receive your order via our website and immediately distribute your order details to our Suppliers. Upon receipt of the order, it is processed and placed on a courier by the Supplier for delivery direct to you. Please note that Wineway Solutions does not operate any physical retail or wholesale outlets. 

  • Privacy policy and personal information
  • Registration and use of the services on our website requires you to provide personal information. We maintain a Privacy policy which forms part of these terms and conditions. You consent to the release of your personal information to us and third parties in connection with the uses contemplated by the Privacy policy. If you have questions or comments about our Privacy policy, please contact us at: 

  • Registration, accounts and legal age 
  • By registering on our website, you consent to receiving marketing, promotional and other material by way of electronic messages from us. You will ensure that all usernames and passwords required to access our website are kept secure and confidential and you will notify us immediately of any unauthorised use of your password or any other breach of security. You must not transfer your account to another user or maintain more than one account with us without our consent. You may at any time request that Wineway Solutions removes your details from the database.

    We may, at our sole discretion, suspend or terminate your account and limit your access to our website.

    In order to utilise our website and services:

    1. You must enter information required to open an account by following the registration process set out on the website; 
    2. You must be 18 years or older to order alcohol and wine from our website. Therefore, you must confirm and acknowledge you are over 18 years of age and are legally entitled to purchase alcohol. You warrant that you can produce sufficient evidence (e.g. New Zealand Driver’s License or Passport or Hospitality NZ 18 + card) of that entitlement on request prior to or upon delivery of the product.
    3. If you are unable to verify your age to our satisfaction within five working days of placing your order, your order may be cancelled, money returned to you and your account with us may be disabled. Proof of age documentation is only used by us to verify age. 
  • Alcohol Licence
  • A copy of our licence to sell alcohol and wine is here

  • Users outside New Zealand
  • Our website is operated by us from New Zealand. The information on our website may not be appropriate or available for use in other jurisdictions. If you choose to access our website from a jurisdiction other than New Zealand, you do so on your own initiative and you are responsible for compliance with any applicable laws of that jurisdiction.

  • Copyright and trade marks
  • We or our suppliers own copyright in the contents of our website. No part of our website may be distributed or copied for any commercial purpose and you are not permitted to incorporate the material or any part of it in any other work or publication (whether in hard copy, electronic or any other form) without our prior written consent. You may not frame any part of our website material by including advertising or other revenue generating material. Further, you may not remove or alter any trade marks or logos that appear on any material on our website. Wineway Solutions is a trademark of Wineway Solutions Limited. 

  • Linking
  • The contents of our website may include links to third party materials. We will not be responsible for the content of any linked sites or liable for any direct or indirect loss or damage suffered by you from accessing, using, relying on or trading with third parties. The linked sites are provided to you only as a convenience, and the inclusion of any linked site does not imply any endorsement of it by us or any association with its operators. We reserve the right to prohibit links to our website and you agree to remove or cease any link on our request.

  • Product Range & Availability
  • Wineway Solutions enables you to take advantage of prices due to our arrangements with our Suppliers. Accordingly, all Products are sold subject to their availability while stocks last. Wineway Solutions accepts no responsibility for its inability to supply Products to you where the product is unavailable or where stock has been exhausted.

  • Price
  • Product prices are displayed in New Zealand currency only and are inclusive of GST.

    A delivery fee which covers the costs of sending the order by courier will be included in the total price at the time of purchase. Wineway Solutions may vary the prices of their Products at any time without prior notice.

    If a computer error results in a material misstatement of your order, Wineway Solutions may require you to pay Wineway Solutions the difference between the amount charged for the order and the correct amount payable.

  • Payment
  • Wineway Solutions accepts payment by eftpos, AMEX, Visa, American Express, Google pay, Apple Pay or PayPal. All transactions made by Wineway Solutions are processed by Shopify

  • Delivery
  • Wineway Solutions delivers to most locations within the North and South Islands of New Zealand and will endeavour to deliver the Products to the specified delivery address in a timely manner. Wineway Solutions takes no responsibility for any failure to deliver, or delay in delivery caused by events outside of its control.

    Property and risk in the Products shall pass to you upon delivery to your delivery address.

    Nothing in these terms and conditions entitles you to refuse to take delivery or return the Products as being surplus to your needs or for any other reason other than those agreed herein. Wineway Solutions reserves the right to withhold delivery of the Products to you for any reason whatsoever.

    Advice regarding order shortages or damage in transit must be given to Wineway Solutions no later than five days after receipt of Products.

  • Order Variations/Cancellations/Returns
  • The Customer may vary or cancel the order up to the point in time that Wineway Solutions Suppliers have packed the order by contacting the Wineway Solutions before 8am the following day. Should the order have left the Supplier’s warehouse already, Wineway Solutions agrees to refund the cost of product, but not freight charges already incurred.

    If for any reason, you are dissatisfied with your order, you must contact Wineway Solutions within five days of receipt of the order on for assistance. Please ensure that the Product and packaging is kept intact and retain your email confirmation of your order as proof of purchase. We have a discretion not to accept returns where you have simply changed your mind or where you simply don’t like the taste of the Product due to your own personal taste preferences. 

    Wineways Solutions will refund your money to you for alcohol or wine that is found to be faulty or defective when you have notified us of the fault or defect within 30 days of the purchase date and within two days of the date the Product was opened. If you notify us after 30 days or after two days of opening the Product, your Product will be replaced with a bottle of the same Product (subject to availability). You must retain the faulty or defective Product for our assessment to receive a replacement Product. 

    Failure by you to store the Product in accordance with usual good practice (having regard to temperature, light, humidity) which may cause the Product to deteriorate may have the effect of negating remedies otherwise available to you under the Consumers Guarantees Act 1993.

    We do not accept returns outside of New Zealand. 

  • Advertising
  • Any dealings with any advertiser appearing on our website are solely between you and the advertiser or other third party. We are not responsible or liable for any part of any dealings or promotions.

  • Communication tools  
  • If you use any communication tools available through our website (such as any forum, chat room or message centre), you agree only to use those communication tools for lawful and legitimate purposes.  You must not use any communication tool for posting or disseminating any material unrelated to the use of our website, including (without limitation) the offer of goods or services for sale, files that may damage any other person’s computing devices or software, content that may be offensive to any other users of our website, or material or data in violation of any law (including data or other material that is protected by copyright or trade secrets which you do not have the right to use). When you make any communication on our website, you represent that you own the content of the communication. 

    We are under no obligation to ensure that the communications on our website are legitimate and we are not able to monitor communications at all times. We reserve the right to remove any communication at any time in our sole discretion. Please report any objectionable information to us at:

  • Exclusion of liability
  • To the fullest extent permitted by law, we exclude all liability for any loss or damage that results from your use of our website and any services we provide, including from all express and implied warranties and representations. We will not be responsible for errors or misstatements or be liable, whether in contract, tort (including negligence) or otherwise, for any loss or damage however caused (including indirect, consequential or special loss or damage, or loss of profits, loss of data, loss of anticipated savings or loss of opportunity).  

    If you are a consumer using our website for non-business activities, then nothing in these terms and conditions is intended to abrogate any rights you might have under the Consumer Guarantees Act 1993 (if any). 

  • Indemnity
  • You will take all necessary action to defend and indemnify us and our directors, employees and agents against all costs, expenses and damages incurred in connection with any claim brought by a third party against us that arise from a breach by you of any of these terms and conditions.

  • Permitted use
  • Unless we agree otherwise, you are provided to access to this site for personal, non-commercial use only.  You may not use or export the materials in this site in violation of New Zealand laws and regulations and you acknowledge that Products bought from this site are subject to export control laws and regulations of New Zealand. 

  • Information and material  
  • The content on this site is provided for general information only. You should obtain profession or specialist advice before taking or refraining from any action on the basis of any information on this site.

  • Entire agreement
  • These terms and conditions in conjunction with our Privacy policy form the entire agreement between us and you relating to our website and your use of the services.

  • General provisions
  • If at any time we do not enforce any of these terms or conditions, or grant you time or any other indulgence, we will not be construed as having waived that term or condition or our rights to later enforce that, or any other, term or condition. 

    Further, if any part or provision of these terms and conditions is considered to be invalid, unenforceable or in conflict with the law, that part or provision is deemed to be modified by a provision which, as far as possible, accomplishes the original purpose of that part or provision. The remaining terms and conditions will continue to be binding on the parties. 

    These terms and conditions are governed by and will be construed in accordance with the laws of New Zealand and you submit to the exclusive jurisdiction of the Courts of New Zealand. You agree that in the event of any legal dispute relating to these terms and conditions the parties will attempt to settle matters by way of mediation at the first instance. 

    Reference to “Wineway Solutions”, “we” or “us” or “our” represents Wineway Solutions Limited.